Privacy policy.
This Privacy Policy applies to the website (https://drrukavina.com) and any associated websites or apps (collectively, the "Sites"). The Sites are owned and managed by Dr. Rosemary Rukavina, who is committed to protecting your personal information and ensuring your privacy.
By using the Sites, you consent to the collection, use, and disclosure of your personal information as outlined in this Policy. If you do not agree with this Privacy Policy, please do not use the Sites.
This policy applies only to online activities and covers information shared or collected through our website. It does not apply to offline information or data collected through other channels.
Information We Collect
We collect two types of information:
Personal Information: Information that identifies you personally, such as your name, email, billing information, etc.
Non-Personal Information: Information such as your IP address, cookies, and other technical data that does not identify you personally.
Personal Information
We collect personal information you voluntarily provide, including:
Name and email address for newsletters or contact forms.
Billing information (name, address, credit card) for payment processing.
Name and email address when you complete a contact form.
By providing your personal information, you consent to its collection and processing for the purposes outlined in this Privacy Policy.
Retention and Deletion
We retain your personal data only for as long as necessary to provide services or as required by law, accounting, or contractual obligations. You may request the deletion of your personal data at any time by contacting us.
Sensitive Information
Please avoid sharing sensitive personal information, such as social security numbers or other highly confidential data.
Anonymous Data Collection
We may collect non-personal data (e.g., IP addresses, cookies) to improve our website, track site traffic, and tailor content. This data is anonymous and cannot identify you personally.
Cookies
We use cookies to enhance site functionality and improve user experience. Cookies may be either persistent (remaining until expiration) or session-based (expiring when the browser is closed).
You may block or delete cookies through your browser settings. However, this may affect the usability of some site features.
Use of Information Collected
Personal Information
We use your personal data for the following purposes:
To deliver requested services (e.g., newsletters, programs).
To process payments.
To communicate with you about services and updates.
To ensure the Sites meet your needs.
Non-Personal Information
We use non-personal data to improve the Sites and for marketing, analytics, and service improvement purposes.
Release of Information to Third Parties
We do not share your personal information with third parties, except as necessary to provide services (e.g., payment processors) or as required by law. We may share non-personal data with third parties for marketing or website improvement.
Third-Party Websites
Our Sites may link to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing personal information.
Opt-Out
You can opt-out of promotional emails by clicking the “unsubscribe” link in any email we send. Please note, you cannot opt-out of essential communications related to transactions or legal matters.
Changes to Our Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.
Website Security
We take commercially reasonable steps to protect your personal data. However, no data transmission over the internet is 100% secure. We use security measures to protect your data but cannot guarantee complete security. We will notify you promptly in case of a data breach.
Assignment
If we sell or merge our assets, we may transfer your Personal and Non-Personal Information to the acquiring party.
Sharing with Third Parties
We may share your information with trusted third parties, such as email providers, payment processors, and advertisers.
Viewing by Others
Any information you share publicly (e.g., comments, posts, or group calls) may be accessed and used by others. We are not responsible for such unauthorized use.
Data Retention
We retain your data only as long as necessary for the requested services or legal obligations.
Confidentiality
We strive to keep your data confidential but may disclose it if required by law or to protect our rights, user safety, or investigate violations of our policies.
Passwords
You are responsible for maintaining the confidentiality of your username and password. We are not liable for any loss or damage resulting from failure to protect your login credentials. Notify us immediately if you suspect unauthorized use.
Access, Update, or Delete Personal Data
You have the right to:
Access your personal data and request a copy.
Rectify or erase inaccurate or unnecessary data.
Withdraw consent for data processing at any time.
File a complaint with a supervisory authority if you believe your data is being unlawfully processed.
Request data portability to another service provider.
Children’s Privacy
We do not collect personal information from individuals under 18 years of age. Our services and content are directed at individuals aged 18 and older.
Data Controller and Processors
We, drrukavina.com, are the data controllers for your personal information. We use third-party processors to handle technical, operational, and organizational tasks in accordance with applicable privacy laws.
Compliance with Canadian Privacy Laws (PIPEDA)
We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Policy is designed to protect your rights to privacy in accordance with these regulations. You may contact us at any time to request information on how your data is being processed or to withdraw consent.
Contact Us
If you have any questions or concerns about your privacy or this Privacy Policy, please contact us at:
Email: info@drrukavina.com
By continuing to use our Sites, you acknowledge and consent to the collection and processing of your personal data as outlined in this Privacy Policy.
Last updated: February 2025